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The HRDirector Features

Customer satisfaction and the art of conversations

Research launched by Jabra reveals businesses are struggling with culture, technology and processes that are preventing them from creating great working conditions for some of their most highly-valued workers.

Article by: | Published: 2 June 2016

The HRDirector Features

The Role of Experience in Unlocking Discretionary Effort from Employees

Let me start by making clear what my understanding of discretionary effort is and where it sits in an organisation. It is the epitome of going that extra mile, it is the person who goes out of their way to help you or the organisation, not because it will be recognised, or assist in promotion, but because they want to go the extra mile.

Article by: | Published: 2 June 2016

The HRDirector Features

Four tips to ace your next presentation

Achieving the support of an audience will generally require more than the smooth delivery of a few PowerPoint slides. Prior to an important meeting, especially if you anticipate a sceptical or hostile audience, you may find yourself thinking: I have designed my presentation material, but what else will it take?

Article by: Samir Parikh | Published: 26 May 2016

The HRDirector Features

What’s the value of your salary sacrifice scheme?

A really great salary sacrifice scheme can deliver fantastic value for your employees and your organisation: attracting new employees, helping to retain those already in the business, improving motivation and productively levels, and enhancing employees’ lives by providing them with goods and services at a reduced cost.

Article by: | Published: 20 May 2016

The HRDirector Features

University improves efficiency and adds intelligence with system overhaul

The University of Lincoln has had a rapid rise through the university league tables in recent years and is now firmly established as a ‘Top 60’ institution. It’s a modern university that promotes a unique experience for both its 13,000 students, from over 100 countries, and its 1,700 members of staff and 2,000 casual employees.

Article by: | Published: 20 May 2016

The HRDirector Features

What the Immigration Act means for UK business

The widely-anticipated Immigration Bill has now reached Royal Assent, signalling a further legislative crack-down on the employment of illegal workers in UK industry. Article from Beverley Smith, employment and business immigration specialist at law firm Shakespeare Martineau.

Article by: | Published: 20 May 2016