A striking finding from the research was how levels of customer satisfaction enjoyed by Top Employers in the UK were increasing in spite of the Covid-19 crisis and the disruption and adversity created. Two-thirds reported increases in customer satisfaction levels, with only 1% reporting a decrease over the same period.
One of the biggest shifts for HR, especially after the COVID-19 outbreak, is the transition into remote work. While some businesses are returning to an in-office setting, many have decided to combat the uncertainty and overhead operational costs by shifting to a permanent remote work model.
This pivot into a new business structure means big changes for human resources. HR professionals are tasked with employee management and engagement from a remote setting, lacking the face-to-face human interaction that nourishes so many in this industry. From managing communications and data security, this digital transformation is perhaps the most challenging as of late.
What does your typical hiring process look like? If you start by looking at resumes and then invite or call some candidates for an interview, you might have a problem. These hiring practices are very common, but they can easily lead you to hire the wrong people or miss great candidates.
How can I manage a remote team?
Leverage technology to manage tasks, track productivity, enhance collaboration, share information, facilitate virtual meetings and ensure effective communication. Devise ways to make everyone feel like part of the team.
What is team management?
Coordinating a team of individuals to perform tasks that are geared towards achieving the set targets.
How do I build a company culture while working remotely?
Define the culture that you want and communicate it to your team. Lead your team by example in adopting the best practices towards a positive culture.
How do I increase the productivity of a remote team?
Encourage your remote team to stay focused, on task, on schedule, and focused. Empower your team with all they need for effective work.
How do I become a team manager?
Get the right training and acquire leadership skills such as listening, people, problem-solving, decision-making, and delegation skills among others.
What is the difference between a remote team and a virtual team?
Remote team – Team members work from different geographical locations but report to one manager.
Virtual team – Members can be working remotely or in the same location, but report to different managers.
How can I get a remote job?
Find the right freelance job sites for your skills, create a profile and upload your resume, then start sending applications to employers looking for your skills.
In a post pandemic working world, those companies that act now to introduce improved benefits packages tailored for each employee’s needs will win the battle to attract and retain staff. Those companies that are not thinking about an employee’s benefits package today will be experiencing attrition, recruitment and retention issues tomorrow.
When considering how to best prepare and support team members for returning to the workplace, employee surveys are one of the most effective ways to gauge staff attitudes towards the future of the workplace, hybrid working and a shift back to the office.
Progressive organizations are increasingly gaining sensitivity to the health and wellbeing of their workforce with mental health coming to the forefront as a substantial concern in recent times since conventional focus used to be on providing support and coverage for physical ailments. A key driver of deteriorating mental health is the pressure associated with staying relevant and competitive in the Digital Age in order to sustain a viable and productive ‘career lifecycle’ that can robustly stand up to dynamic changes in the marketplace for talent.
A striking finding from the research was how levels of customer satisfaction enjoyed by Top Employers in the UK were increasing in spite of the Covid-19 crisis, and the disruption and adversity created. Two-thirds reported increases in customer satisfaction levels, with only 1% reporting a decrease over the same period. 68% reported improved revenue growth (compared with 61% the previous year) and 56% a hike in profitability (up from 49% in 2019).
Despite the fact we had already successfully trained 5,000 St John volunteers to help NHS frontline staff fight the pandemic on ambulances and in hospitals, the challenge here required us to recruit and train six times that number, in new skills including administering the vaccine.