At BT’s HQ, there’s a timeline in pictures, telling a story of incredible change at unbelievable speed, from a little yellow Bedford van, inherited from the GPO, to a satellite. Now the organisation is entering a new era, an ambitious foray into the world of sport broadcasting and, although the launch was marked with a confident fanfare, there is a fundamental difference, insomuch as BT doesn’t "own" this arena, as it has the telecoms market for a lifetime. Jason Spiller interviews Clare Chapman, Group People Director of BT Group plc.