Culture

Read More

Leaders, what Leaders?

3 June 2020

22 May 2020

The rapid acceleration of remote work and digital technology during the Coronavirus pandemic has forced industries, and particularly the contact centre industry, to evolve well...

21 May 2020

I’m applauding the phenomenal response of the HR community to the current pandemic; but at the same time I have grave concerns about the ‘new...

29 April 2020

The last 3 weeks have been some of the most challenging of my career working in the contact centre and CX industry.  Our priorities have...

22 April 2020

The struggle for survival. The 5 years following coronavirus lockdown will be characterised by struggles between powerful forces. “Could the renewed shock of human vulnerability...

16 April 2020

Diversity refers to demographic differences of a group – such as age, disability, gender, race, religion or sexual orientation. Inclusion is often defined as the...

10 March 2020

Consumerism is at work all around us. We find ourselves aiding and abetting what has become a scourge of our times, from the moment we...

Read More

OSCARS 2020

13 February 2020

28 January 2020

Between 2008 and 2009, 35 employees of France Télécom committed suicide. One woman threw herself from a fifth-floor window in front of her colleagues. Many...

15 January 2020

Bringing two or more companies together to create a single unified business requires a foundation of shared values. Operating in a global marketplace, organisations need...

29 October 2019

With many people staying longer in work either because they like what they’re doing and can’t see any point in retiring, or because they haven’t...

Read More

The case for workplace diversity

17 October 2019

Newsletter

Receive the latest HR news and strategic content

Please note, as per the GDPR Legislation, we need to ensure you are ‘Opted In’ to receive updates from ‘theHRDIRECTOR’. We will NEVER sell, rent, share or give away your data to third parties. We only use it to send information about our products and updates within the HR space To see our Privacy Policy – click here

Read the latest digital issue of theHRDIRECTOR for FREE

Read the latest digital issue of theHRDIRECTOR for FREE