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ET management information shows 100% increase in claims

Makbool Javaid

At the ET National User Group meeting, the ET President informed members that since the Supreme Court decision which abolished fees, there had been a doubling (c100% increase) of single claims received compared with the period immediately preceding the decision. Measuring the increase in single claims was a more accurate basis than counting multiple claims or multiple cases, which were always variable. The management information since the Unison decision satisfied the President that the recovery in claims was stable and consistent.

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