New independent research has found that the most common subjects of 1,685 calls to the Acas Helpline were around ‘contracts’ (43%) and ‘discipline, dismissal and grievance’ (42%). The third most common subject group was ‘redundancy, lay-offs and business transfers’ (25%). The most common option pursued by employees following their call was to discuss the problem with management or human resources. 43% of employers reported that they had updated or improved existing policies as a result of their call. 29% of employees reported that they had been thinking about making an Employment Tribunal claim before calling the Helpline, but of those, 25% subsequently decided against this course of action.

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The aim is to provide summary information and comment on the subject areas covered. In particular, where employment tribunal and appellate court cases are reported, the information does not set out full details of all the facts, the legal arguments presented by the parties and the judgments made in every aspect of the case. Click on the links provided to access full details. If no link is provided contact us for further information. Employment law is subject to constant change either by statute or by interpretation by the courts. While every care has been taken in compiling this information, SM&B cannot be held responsible for any errors or omissions. Specialist legal advice must be taken on any legal issues that may arise before embarking upon any formal course of action.