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John Varney
   

Through a glass darkly

We all have the challenge of matching what we know (in our heads) with the reality of the world (outside our heads).  We begin to tackle this task as soon as we are born and it should never stop. We get to an approximation that is generally borne out by colleagues and media. Unfortunately gaps can open up and we can struggle to maintain our touch. For instance, a senior police officer was surprised to realise that the attitude of the commissioner showed up in the behaviour of front line officers. Similarly, managers often struggle to see that the quality of their thinking is reflected in the quality of their organisation’s service delivery.

Article by 8 November 2018

Chris Furnell
   

We’re serious: the end of dating

“We’re serious: this is the end of dating” As I sat calculating my route on the London Underground, an advert caught my eye. eHarmony were making a statement more of us need to consider. And I’m serious. Imagine it really was the end? What would eHarmony become? With this context in mind, I’ll pose a question. It’s a sensitive one, particularly in an age where few people seem to know what’s next, but stick with me for a few minutes:

Article by 6 November 2018

Chris Furnell
   

The elephant in the room

In summary: The seat you should be focused on is in the staff canteen Talk to people about their problems, stop guessing everything they need to know Drop perfectionism, start experimenting; the test & learn mentality is highly rewarding Measure everything and use the insight to improve, change or start again Invest in your analytical and storytelling skills

Article by 3 August 2018

John Varney
   

Make work a medium for learning

People not involved in teaching, facilitation and HR may be forgiven if they lose sight of the difference between learning and “learning about”. Given the buzz of modern media, people learn about many things without ever experiencing them deeply. It is easy to know more and more about less and less until we might expect to know everything about nothing. All buzz and no substance.

Article by 11 June 2018

Tom Haak
   

Opportunities in Learning & Development Tech

Recently I presented my view on the status of HR Tech (HR Tech Trends: update). One of the conclusions: there seem to be good opportunities in the learning area. As a follow up on this presentation, I had a short brainstorm with some network partners. The question on the table: which trends should be considered when designing innovative learning solutions? This is a short summary of our conversation (that will be continued)...............

Article by 21 May 2018