Difficult Decisions – How Leaders Make the Right Call with Insight, Integrity, and Empathy

I found this book to be highly thought provoking and in many ways asking way more questions than providing answers, certainly in the first two thirds of the book. I had imagined that the book may have been about problem solving and decision-making models. Instead it is mainly about questioning and understanding the role that our morale code and ethics play in our decision making as leaders which is not to be underestimated.

I found this book to be highly thought provoking and in many ways asking way more questions than providing answers, certainly in the first two thirds of the book. I had imagined that the book may have been about problem solving and decision-making models. Instead it is mainly about questioning and understanding the role that our morale code and ethics play in our decision making as leaders which is not to be underestimated.

There are a number of detailed examples and case studies from recent times which would appeal to many readers. At the end of each chapter, the key points are often more like key questions or key reflections to keep the reader thinking and questioning their leadership style.

However, for me, the most interesting and practical aspect of the book is right at the end when the author spells out an end-to-end process for a leader who has to make a tough call. I also like the inclusion of a model on how to determine decision- making authority by urgency and desired engagement.

There are other practical tips and tools in the latter part of the book including when to veto or vote and how to between fact and feeling. I would have valued further expansion on these topics as they provided a useful structure particularly when balanced with an increased awareness of the role that our responsibilities, morals and ethics might play when making difficult decisions.

Published by Wiley

Lucinda Carney, Host HRUprising Podcast. CEO Actus Software and author of ‘How to be a Change Superhero’

Read more

Latest News

Read More

Treating work as a product and employees as demanding customers

28 November 2023

Newsletter

Receive the latest HR news and strategic content

Please note, as per the GDPR Legislation, we need to ensure you are ‘Opted In’ to receive updates from ‘theHRDIRECTOR’. We will NEVER sell, rent, share or give away your data to third parties. We only use it to send information about our products and updates within the HR space To see our Privacy Policy – click here

Latest HR Jobs

Durham University – HR & ODSalary: £29,305 to £36,024

Guildhall School of Music & Drama – Human ResourcesSalary: £46,050 to £51,530 including London Weighting, depending on experience

Edge Hill UniversitySalary: Competitive

The postholder will play an important role in leading the implementation of our Workforce Plan, ensuring that the Council is able to attract and retain

Read the latest digital issue of theHRDIRECTOR for FREE

Read the latest digital issue of theHRDIRECTOR for FREE