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The HRDirector Features

Outsourcing – five tips to attract and retain top talent

Working in what most people label as a Call Centre is rarely seen as the most attractive career choice. However, at Sitel we have worked hard to develop a robust and powerful recruitment model which helps us attract and nurture the right talent for our organisation.

Article by: | Published: 12 July 2016

The HRDirector Features

2015 UK IT outsourcing study results published

The 2015 United Kingdom IT Outsourcing Study, conducted by Whitelane Research in collaboration with PA Consulting Group, investigates more than 800 unique IT outsourcing contracts held by more than 260 of the top IT spending organisations in the UK region.

Article by: | Published: 12 June 2015

The HRDirector Features

Real HR Risks – Offshoring in unchartered waters

The idea of using skilled, capable workers overseas for a fraction of the cost of local employees makes sense. But when you delving into the deeps of offshoring, reveals risks that are hard to mitigate from the other side of the globe. Katie Davies, Senior Director at High Street Partners, is at the helm.

Article by: | Published: 9 June 2014

The HRDirector Features

Offshoring in unchartered waters

The idea of using skilled, capable workers overseas for a fraction of the cost of local employees makes sense. But when you are delving into the deeps of offshoring, it reveals risks that are hard to mitigate from the other side of the globe. Katie Davies, Senior Director at Radius, is at the helm.

Article by: | Published: 9 May 2014

The HRDirector Features

Seeking the safety of harbour

Chasing low cost production abroad is increasingly not delivering negligible benefits, and many companies that once offshored processes or services in China and India, for example, are now looking closer to home. Emma Scott, Representation Manager at The Chartered Institute of Purchasing & Supply, explores.

Article by: | Published: 9 May 2014

The HRDirector Features

TUPE- a practical guide

Business transfers and outsourcing together comprise one of the most heavily regulated areas of employment law.

Article by: | Published: 21 December 2011