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What turns off a new starter? The cost and disruption of bad onboarding experience

Ronni Zehavi

Research findings into an onboarding study has revealed that 64 percent of new employees are less likely to stay at a job after a negative onboarding experience. This is especially important to consider as the hiring market continues to be competitive, with 40 percent of employees expected to quit their jobs this year. Contributor Ronni Zehavi, Co-founder and CEO – Hibob

Of these employees, some of the most important to consider are those in the millennial age range, as they are the true future of the workplace. Research conducted by Gallup found that 60 percent of millennials say they are open to a different job opportunity, which likely has to do with the fact that the majority of millennials (55 percent) feel like they are not engaged at work. In other words, if businesses want to retain young talent they need to ensure an engaging, positive workplace experience from the first day of employment. As an innovative people management platform helping medium-sized businesses ensure a transparent, positive work environment. There’s a necessity for a modern onboarding experience that fills the needs of businesses as well as new hires.

“The quitting economy is a serious issue facing businesses across the United States, and it’s showing no signs of stopping. One of the best ways to combat this issue is by taking charge of company culture, and rethinking how HR strategies can protect businesses while keeping employees happy,” said Ronni Zehavi, co-founder and CEO of Hibob. “From our survey, we’ve learned that new hires want transparency and value the human side of the onboarding process, where they can be set up for success while organically making friends. HR technology should be designed with people in mind, which has led us to become a true disruptor in the HR industry, as it works to evolve with the ever-changing, modern work environment.”

What New Hires Want From the Onboarding Experience
Employees often feel mislead by job descriptions. More than 25 percent of employees say that they didn’t receive enough information about their job before accepting the offer. Meanwhile, only 40 percent of employees say that their current job completely reflects how the position was described during the interview process.

New hires prefer an organic onboarding process. Of the new hires surveyed, more people (33 percent) dread adapting to office politics and personalities more than learning protocol or filing onboarding paperwork. However, not all new personalities are bad. About half (49 percent) of employees believe the best way to get acclimated to a new job is by making friends in the workplace, and would rather make friends with coworkers than have a designated new-hire buddy.

Interactive onboarding would make new employees feel more comfortable. New hires don’t want to be singled out – a majority of employees surveyed (38 percent) report they feel most welcome during onboarding when included in a group of other new hires. Additionally, new hires prefer intro meetings and interactive onboarding groups (31 percent) more than happy hours with colleagues. This is important for businesses to consider, especially when over half (52 percent) of employees state they spend up to five hours being on boarded at their new job.

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