Richard combines many years’ experience of client relationship management, project delivery and sales & marketing with expert knowledge of workplace conflict and resolution. He’s ideally placed to work as a trusted advisor to clients on their issues and developing the best solutions. Clients include public sector bodies (NHS, Government departments, local government, universities), large private sector employers and third sector organisations.
New CIPD research suggests that more than four in 10 LGBT+ employees have experienced workplace conflict in the past year.
Article by 6 April 2021
Workplaces are fraught with new sensitivities and complexities. The number of employment rights under which an employee could make a tribunal claim has more than trebled since the 1980s - and now, the muddle of Covid-19, the pressures from movements such as Black Lives Matter and #metoo have brought yet further potential for disputes, activism and disruption.
Article by 13 October 2020
Lockdown has been a test lab. There have been high-profile cases of how using remote technologies changes the dynamic and can catch people out: such as Wales’ Health Minister Vaughan Gething, who was heard being abusive about a fellow Assembly member on Zoom by 20 other participants. But also, more generally, there’s been reports of how remote working creates new fault lines and pressures in team relationships and more potential for conflict. There have been many cases of an increased sense of togetherness among remote workers, battling adversity through lockdown, but this was a temporary phenomenon. The novelty and glow of community has been replaced by a growing familiarity with the realities of the ‘new normal’.
Article by 23 July 2020
Dealing with workplace conflict can’t be put on hold. The COVID-19 lockdown period will bring many moments of sympathy and ... View Article
Article by 14 April 2020
The age of deference to authority is over. What was once a natural, common instinct is in short supply. No longer is there an assumption that employers are laudable institutions with worthy intentions - or a sense of the need to bow down to managers and bosses. Employees want reassurance and proof of an employer’s commitment to a social and environmental ‘good’.
Article by 17 March 2020
Between 2008 and 2009, 35 employees of France Télécom committed suicide. One woman threw herself from a fifth-floor window in front of her colleagues. Many had left notes explaining that the ‘terror’ of bullying from management had made them feel they had no other choice.
Article by 28 January 2020
Ever since HR adopted mediation 30 years' ago, there's been a sacred principle that it should always be a voluntary offer. If it’s not voluntary then somehow it’s a breach of employee rights.
Article by 5 December 2019