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About Miti Ampoma

Miti Ampoma is an award-winning business communications and change management specialist and author of the acclaimed business book, The Innovative Communicator. Through her company, Miticom Communications Training, Miti helps business leaders, managers and next-generation leaders develop the advanced communication and influence skills they need to develop and maintain strong relationships, drive performance and create sustainable financial growth, all with a focus on integrity and humanity.

To mitigate the impact of artificial intelligence we must harness the power of emotional intelligence

One of the most recognised interpretations of emotional intelligence (EI) is that of the American author and science journalist, Daniel Goleman. He describes EI as how we use a combination of self-awareness, self-management and empathy to build and maintain successful relationships. Goleman suggests that EI accounts for 67% of the abilities needed to be a successful leader and that it is twice as important as technical proficiency or IQ.

Article by 21 January 2020

When you fail to value your line managers, you put your whole business at risk

Line mangers are in a uniquely difficult position. As both managers and managees, they take orders from above which they then pass down to the people they are responsible for. Rather like a middle child, who receives neither the privileges of the first-born or the indulgences of the youngest, line managers can feel excluded, with no clear place in an organisation.

Article by 22 October 2019

You pay lip service to diversity at your cost

We’ve all heard of the benefits of a diverse workforce – research shows that companies with a good balance of men and women are 15% more likely to outperform their competitors, and those with a good mix of ethnic background are 35% more likely to as well.

Article by 31 July 2019