The Blog: Julia Smith

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About Julia Smith

Julia has 25 years global HR, leadership and business psychology experience of working with and within organisations to create impactful and lasting solutions to support their people and business needs. Julia has direct experience of bringing coaching frameworks and conversations to life within global organisations.

Building Performance and Capability

Performance management should enable performance and build capability. When it is done well, it has the potential to positively influence culture, employee engagement and organisational effectiveness. Until recently, performance management had a poor reputation, but in recent years many organisations have made a positive shift in performance management mindset and approach. Whilst the changes are welcome and encouraging, there is a risk that we repeat history by falling into the trap of applying performance management in the same impersonal and generic way.

Article by 19 January 2021