About Joanne-Regan Iles
Joanne is a senior HR Leader with a proven track record of adding significant value to large corporate companies in all areas of HR and people engagement strategy across Europe in fast paced BPO environments. Joanne has particular experience at developing and implementing strategic people related programmes, which build high performing teams and deliver real benefits at an operational level.
The rapid acceleration of remote work and digital technology during the Coronavirus pandemic has forced industries, and particularly the contact ... View Article
Article by 22 May 2020
The last 3 weeks have been some of the most challenging of my career working in the contact centre and ... View Article
Article by 29 April 2020
In 2019, Glassdoor chief economist Andrew Chamberlain predicted that the 2020’s would be a “culture-first” decade, during which leaders will make employee engagement a core business focus.
Article by 26 March 2020
When virtual reality (VR) technology first came out it was a novelty primarily seen as an innovative way for gamers to dive into a digital world. It has grown into something so much more—a collaborative and interactive application that is a key tool in any modern workplace’s arsenal. Organisations that want to meet the expectations of the millennial and Gen Z workforce need to understand the types of technology they prefer to use, both for personal and professional use.
Article by 20 February 2020