Imagine that on the first day of your new job you are expecting to meet your boss but instead receive their apology having been called away for an urgent meeting. You expect the meeting to be rearranged for later in the week but learn that they are attending a conference. You try and fix adage for the following week only to find they are on annual leave. A whole month goes by and you still haven’t met and have had only the briefest of conversations on the phone.

Without this get together, not only would you feel frustrated and unappreciated you would lack clarity about your role , what is expected of you, what you should be doing and how you should go about it. This is why visible leadership is important. It’s where the leader/ manager goes beyond the job description to make clear the culture of the organisation, how we do things here.