Government aims to digitise the whole tribunal claims process

The Government has published its response to the consultation on Reforming the Employment Tribunal System which confirms that it aims to digitise the whole claims process.

The Government has published its response to the consultation on Reforming the Employment Tribunal System which confirms that it aims to digitise the whole claims process. The consultation set out proposals for changes to reflect the diverse needs of employment tribunal and Employment Appeal Tribunal users. A key proposal involved modernising claim handling by introducing a more digitally based system, which received a favourable response. The Government therefore aim to digitise the whole claims process so that users can digitally start a claim, track progress, provide evidence and information, and participate in innovative resolution methods if they can and wish to do so. This will allow users to engage with the tribunal at times and locations convenient to them and means that in some cases, the tribunal may not need to hold a physical hearing to determine the outcome of a claim. However, automatic determination of a claim by technology, is not under consideration.


This update provides summary information and comment on the subject areas covered. Where employment tribunal and appellate court cases are reported, the information does not set out all of the facts, the legal arguments presented and the judgments made in every aspect of the case. Click on the links to access full details. If no link is provided, contact us for more information.  Employment law is subject to constant change either by statute or by interpretation by the courts. While every care has been taken in compiling this information, SM&B cannot be held responsible for any errors or omissions. Specialist legal advice must be taken on any legal issues that may arise before embarking upon any formal course of action.

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