In United First Partners Research v Carreras, Carreras (C) sustained severe physical and psychological injuries as a result of a cycling crash and is disabled. Initially, he was allowed to work shorter hours, but the employer then made known its “expectation” and “assumption” that C would work late on one or two evenings. C complained, but to no avail, and he resigned, because, among other reasons, he had been forced to work late, which caused fatigue, dizziness and lack of concentration. C claimed (among other issues) that the employer had failed to comply with the duty to make reasonable adjustments, where a provision criteria or practice (PCP) puts a disabled person at a substantial disadvantage. This was rejected by an ET, who found there was no was no “requirement” to work long hours, merely an “expectation” and “assumption”. The CA and the EAT agreed that the ET had adopted a too narrow approach. The development over a period of time of an expectation/assumption that C would work late and choose which evenings to do so, was a ‘practice’. As the ET itself had recognised, employees can feel obliged to work in a particular way, even if disadvantageous to their health. A PCP had been in place which disadvantaged C, and the reasonable adjustment duty had been triggered.
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