The HSE’s Infoline telephone service, which provided a basic information service to callers, closed for business on 30 September. Employers needing guidance will now have to access the HSE’s website.
On 30 September 2011, HSE closed its Infoline telephone service, which provided a basic information service. Now, those seeking information and official guidance are directed to HSE’s website. The HSE says the website is already overwhelmingly the most popular option for accessing health and safety information and that various improvements have been made to coincide with the closure of Infoline, including clearer information on what HSE does and doesn’t do and expanded ‘question & answer’ sections for the most frequent health and safety enquiries, such as those on RIDDOR reporting and First Aid.
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