COLIN LOTH

Before comparison websites, businesses prospered from a lack of transparency and information. What was behind customer loyalty was actually ignorance, as firms silently profited behind a veneer of perfectly legal deceit. This power has led to a “customer spring” and now there is a new dawn of choice and freedoms for employees, which will play center stage, as work and business is re-imagined.

Before comparison websites, businesses prospered from a lack of transparency and information.

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