Starbucks closed more than 8,000 stores across America to provide implicit bias training for employees. The move comes following criticism of staff for the way two members of the public were treated in a coffeehouse. Implicit or unconscious bias training has not been a practice most organisations talk about unless, like Starbucks, the circumstances change that.
Published: 11 June 2018
Considered as one of the most effective techniques for employee training, training modules are one of the most frequent choices businesses resort to. The primary goal of any training module is to impart specific skills to the audience that work in the real world. If your audience isn’t comfortable coping up with real-life challenges in their jobs despite the training.
Published: 22 May 2018
With over half a million new companies launching in the UK each year, engineering businesses can learn a few tricks and attributes from start-up culture, to help engage and motivate the future workforce, whatever the ladder they choose to climb. What courageous attributes do executive directors really need to display in order to drive their boards and organisations forward?
Published: 9 April 2018
The sales function is of course such a critical part of their business growth strategy and research shows that while most businesses recognise the need to continually develop that resource, they aren’t always clear how to do it.
Published: 23 September 2017
Workplace negativity can spread like wildfire. It only takes one cynic to turn a once proactive team into a dispirited group of individuals. Once that ‘get up and go’ has got up and gone, it can be difficult to restore and this can have a negative impact on the wider business and the bottom line. Article from Samantha Caine, Client Services Director - Business Linked Teams.
Published: 18 September 2017
John Bersin of Deloitte has said that training and development is the #1 reason millennials choose an employer. The global workforce is evolving rapidly and there is no reason to think that isn’t the case with IT and developers too. Those born at the turn of the millennium turn 18 next year. And everyone born in the past two decades has grown up with the Internet and mobile devices. By Julian Wragg, VP EMEA & APAC of Pluralsight.
Published: 1 September 2017
Honda UK began in 2007 with an ambitious research initiative in Experience Programme (REP), to identify why customers walk away from showrooms empty-handed and why they might not return in the future. Article from Tim Routledge, Founder - Experience Insight.
Published: 9 July 2017
At some point, something is going to go south at work. An important deadline will be missed, a team member will leave without warning, a major client will cancel a contract or in the worst-case scenario you will, like me, get a P45 you just didn’t see coming at ten to five on some idle Tuesday. Anthony Taylor, Coach, Speaker, Trainer, Writer.
Published: 12 June 2017
Workforce development, as we know, is absolutely vital in delivering economic uplift and securing the UK’s place in the global market. The allocation of £23bn in the Chancellor’s Autumn Statement, to tackle the UK's poor record on raising output per person, demonstrates just how much emphasis the government is putting on businesses to increase productivity levels, through raising the skills of the workforce. By-lined to Tessa James, HR Director at Lifetime Training.
Published: 5 March 2017
Managers who want to help and encourage their teams to achieve high performance can learn a surprising amount from trainers who prepare horses for elite competitions. Article by Rosie Bailey - co-founder and principal consultant at global learning consultancy OnTrack International.
Published: 10 February 2017