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Bringing HR and AI together

Human resources is a fundamentally people-driven function – it’s right there in the name, after all. It’s therefore understandable to think of artificial intelligence (AI) as a consideration for other departments. And yet, as understandable as this mindset may be, it’s becoming clear that AI has a place in the future of HR.

Article by: Dany Rastelli | Published: 30 July 2018

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Working with ‘co-bots’: why businesses must embrace AI

With many UK organisations turning to digital transformation to remain competitive, there can be no denying that every job in every industry will soon be impacted by developments in AI and machine learning. The government has set aside £75 million to support organisations working on AI solutions and robot technology.

Article by: Mark Bridger | Published: 29 June 2018

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Remember, call centre staff are human too

In the late 1980s, contact centres became welcome sources of employment as soft skills in the growing service industry replaced traditional manual skills in the manufacturing sector. Today, around 6,200 customer-service centres in the UK employ nearly 1.3 million people (i) but that workforce is facing challenges itself as consumers embrace digital technologies.

Article by: Anne-Marie Stagg | Published: 14 June 2018

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Robots – a welcome addition to the workforce

With employers struggling to find people with the skills they need, even for entry-level jobs[i], industrial workers are increasingly seeing the benefits of working with robots, rather than humans, to improve productivity and relieve the pressures they are under. This is one of the findings of the latest research[ii] from Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth.

Article by: Terri Hiskey | Published: 8 June 2018

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Are you cobot ready?

Steve Jobs once said, “Great things in business are never done by one person. They’re done by a team of people.” In the manufacturing industry, collaborative robots are joining the team to achieve even greater things. Contributor Jonathan Wilkins, Marketing Director - EU Automation. Collaborative robots, commonly known as cobots, make up just three percent  of all robot sales worldwide, according to a report by the International Federation of Robotics and Loup Ventures. However, awareness of their benefits for manufacturers is increasing and it’s expected that, by 2025, the sales of cobots will have jumped to 34 percent  of all robot sales.

Article by: Jonathan Wilkins | Published: 16 May 2018

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AI – what is HR’s mission statement?

HR departments say they want to build the next generation of amazing companies around artificial intelligence (AI), but they have been relatively slow in adopting new technology to power people operations. Already this year, AI is reshaping businesses and HR needs to be in the driving seat.

Article by: Simon Robinson | Published: 11 May 2018

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Intelligent workspaces

Intelligent workspaces will be centred around better-equipped employees, who are empowered by smart tech, rather than hindered by it. It won’t be long before the likes of digital assistants, voice-controlled devices and interactive whiteboards will be commonplace in all workplaces.

Article by: Debbie Murray | Published: 5 May 2018

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What will Humans Do in the Artificially Intelligent World

Artificial Intelligence is already a part of our lives – even if we don’t realise it: Google Maps shows us the fastest routes to and from work; Commercial airlines have been using (AI-powered) autopilots since 1914! Gmail successfully fillers 99.9% of spam we receive with the help of AI technology.

Article by: Aditya Singhal | Published: 15 April 2018

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Unprepared for AI

Automation in the workplace, including the use of artificial intelligence (AI) and robotics, is expected to surge in the next three years, according to a survey by Willis Towers Watson, a leading global advisory, broking and solutions company. Contributor George Zarkadakis, Digital Lead - Willis Towers Watson’s Talent and Rewards practice.

Article by: George Zarkadakis | Published: 3 April 2018

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Upgrading your workforce for the digital age

History tells us that technology doesn’t spell the end for employment – yes certain jobs become obsolete, but others are created as a result. Despite technology replacing some manual jobs in recent years (such as in factories and retail), UK unemployment has fallen steadily year-on-year since 2011.

Article by: Crispin Marriott | Published: 31 March 2018