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Features: Artificial Intelligence

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What to expect if and when AI becomes your boss

Nobody wants an irascible, paranoid, over critical, credit stealer for a boss but neither do they want a humourless , work obsessed task master.

Article by: Blair McPherson - Former Director, Author and Blogger | Published: 2 September 2023

AI is like Spock, to the human Kirk

One of the most important skills an employee will need in the future is the ability to work with Artificial Intelligence.

Article by: Blair Mcpherson | Published: 27 August 2023

Why workforce transformation hinges on AI

Refreshing workplace communications and weaving AI into HR processes.

Article by: Sarah Henry, VP, Business Operations, EMEA Applications - Oracle | Published: 23 August 2023

The power of citizen developers to drive automation

Historically, the automation of activity was purely in the hands of the people who had the special engineering expertise to do it and thus the IT function rose up around the software and network engineers within a business. Expertise was centralised in the IT department so that software developers could help other business functions that didn't have that expertise. Whilst this has led to organisations with very powerful IT functions, it has also led to massive frustrations as people within other departments are having to wait for IT teams to do things that they that they desperately need...

Article by: Kit Cox, CTO & Founder - Enate | Published: 20 July 2023

AI and cybersecurity – the threats and the defensive strategies

In the escalating arms race of cybercrime, artificial intelligence (AI) is a double-edged sword, empowering both criminals and defenders. As AI enables increasingly sophisticated cyberattacks, businesses are harnessing the power of AI for enhanced cybersecurity, employing machine learning and machine reasoning to spot fraudulent activities and potential threats. While AI holds the potential to revolutionize cybersecurity, it also necessitates continual vigilance, human common sense, and rigorous equality considerations to prevent and mitigate AI-enabled cybercrime.

Article by: Jimmy Fong, CCO - SEON | Published: 23 May 2023

Who’s going to be first to be fired by a robot?

Despite the increased use of algorithms in deciding who to hirer and firer HR is not going to be replaced by AI in the near future.

Article by: Blair McPherson - Former Director, Author and Blogger | Published: 9 May 2023

The potential of generative AI for professional development

At present, discussions around artificial intelligence (AI) are increasingly focused on regulatory and privacy reservations. Whilst it is important to explore these concerns, we should also continue to look at the bigger picture. As generative AI continues to develop, there are lots of beneficial use cases for enterprises, such as improving employee experience and increasing engagement with professional development programmes.

Article by: Pedro Cabrera, SVP of Data and Insights - CoachHub | Published: 20 April 2023

How ChatGPT will transform customer service

The advent of ChatGPT seems to represent a quantum leap in the capacity of artificial intelligence (AI) to reshape the world we live in. Things are moving quickly, and organisations must begin now to think about how they can harness the power of AI to improve their performance beyond what basic process automation has long made possible.

Article by: Jennifer Lee, Chief Operating Officer - Intradiem | Published: 22 March 2023

Data, AI and automation will never replace humans. Fact.

We’ve all heard the scare stories. The availability of endless data will allow organisations to become less reliant on the human workforce. Artificial Intelligence (AI) is going to be smarter than humans. And automation will take away lots of our jobs.

Article by: Matt Rumins, European Head of Customer Success - Intradiem | Published: 1 March 2023