FSCS Bucks the Global Employee Engagement Trend – Webinar
29 October 2021 Virtual
The Financial Services Compensation Scheme (FSCS) just recorded its highest ever levels of customer satisfaction against the backdrop of the pandemic, increased customer demand and claims volumes. To top that, their employee engagement score is 88% and eNPS has risen 11 points in a single year to 67.
Join FSCS Chief People Officer, David Blackburn and Weekly10 CEO Andy Roberts as they discuss how a business culture that’s built on trust and transparency are the building blocks for success.
• How a trust-based company culture helped increase employee engagement
• The positives of the past 18 months
• Surprising results and key takeaways
David Blackburn is one of the most awarded HR professionals working in the UK today and listed as one the top 100 HR Directors in the World in the HRD Global 100 2021. He’s also the Investors in People (IiP) Leader of the Year, and holds a host of prestigious accolades for his dedication to the people he works with.
Andy Roberts founded Weekly10 through frustration. He believed that performance reviews should be led by managers and their teams, not HR. So he did what he knows best, built his own software to fix the issue. Engaging performance built around a lightweight, weekly employee check-in.