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cover image theHRDIRECTOR INTERVIEW
This month we speak to Victoria Petrova
HR director/UC Rusal

FEATURES
  • Absenteeism
  • CSR
  • Corporate Transformation
  • Conflict Management
CASE STUDIES
  • Berkshire Consultancy
  • Cable & Wireless
  • CMI
  • Hewitt
  • KRONOS
  • P&MM
  • Penna
  • Remploy
  • SFL
  • The Prince's Trust

Training and Development

A&DC The OCM ACAS All the Top Bananas Competency International CourseSearch4U Croner Echelon Hawksmere Hemsley Fraser JSB Training and Development London College of Communication MDA Training On Track International Penna Pivotal Performance PMA Media Training Professional Solutions PTP RADA Realworld Consulting Reed Training SHL Simon & Simon Summit Training TMS Development International Triangle
A&DC

Assessment & Development Consultants Ltd

A&DC® is an authority in the field of People Strategy. We combine our expertise in business psychology and behavioural change to offer the very best combinations of tools and processes to discover, transform and energise the most talented people at all levels.

We work in partnership with our clients, recognising the need for flexibility and that no one size fits all. Our focus, strategically and tactically is on understanding and optimising human performance, recognising that behaviour – what people do and how they do it every day – is the key to creating vibrant, happy, adaptive and successful places to work.

3 Lammas Gate, 82a Meadrow, Godalming,
Surrey GU7 3HT
t: 01483 860 898 f: 01483 860 885
e: info@adcltd.co.uk
w: www.adcltd.co.uk

The OCM

We believe that any organisations greatest competitive advantage is its people. That's why at The OCM we use our extensive coaching and mentoring expertise to help maximise the potential and nurture the talent that exists within your organisation to improve business performance.

Whether you want to create a coaching culture, build internal capacity or simply give your managers some coaching skills, we work with our clients to create bespoke in company training and development programmes that deliver the business improvements that coaching and mentoring enables.

Contact Details

Log on to http://www.theocm.co.uk/

Or contact Ed Parsloe ed@theocm.co.uk  or 01869 338989

 

ACAS

Acas aims to improve organisations and working life through better employment relations. We provide up-to-date information, independent advice, high quality training and we work with employers and employees to solve problems and improve performance. We are an independent statutory body governed by a Council consisting of the Acas Chair and employer, trade union and independent members.

Visit www.acas.org.uk for good practice guidance or call the Acas helpline on 08457 47 47 47 for questions on employment relations issues.

All the Top Bananas

Need help in finding the right persons to fill your job vacancies?
Finding it hard to budget with so many different companies offering different rates?
Let allthetopbananas.com help you, we are a new jobs search engine built to be 100 % helpful to both jobseeker and employer. We offer a subscription service which allows your company to be able to budget easily no matter how many jobs you have, you are guaranteed to only have 1 fixed payment each and every month, just pick the subscription that best suits your business. Prices for subscriptions start from just £200 per month enabling you to advertise as many as 50 different jobs per month. We’re here to help you.

t: 01733 766029
m: 07771 523758
e:
cb@allthetopbananas.com
w: www.allthetopbananas.com

Competency International

Competency International, founded by Cybertronics and Lyle Spencer (author of “Competency at Work”) of Spencer Research and Technology is a research and consultancy group that specialises in the development and implementation of validated competency-based HR applications.

We adopt a rigorous, scientific approach to everything we do for our clients. This means that they can more confidently plan the selection, development and utilisation of their human capital.

For example we can help you:

  • Improve the performance of people in key jobs as measured by increased profits, sales, etc.
  • Design and implement assessment and development programs for your high-potential managers that result in continued high performance after their promotion

Contact USA: Dr Robert Emmerling
t: +1 (925) 980 3909
e: info@competencyinternational.com

Contact Europe: Geoff Ryan
t: +44 (0)208 7359950
e: info@competencyinternational.com
w: www.competencyinternational.com

CourseSearch4U

We are a new company designed to assist overworked HR / Training Departments in searching for, booking and organising training courses. You could spend most of your working day trying to find the right course for your employees at the right price. Whilst trying to arrange training courses you still have a department to run so use coursesearch4u to assist you.

Our service is very simple, just log onto our website and submit your training course requirements on our home page enquiry form. That’s it, leave the rest to coursesearch4u. Our team of Training Professionals will then email you various options within 48 hours. If you accept one of the options we now do everything for you except attend the course!

Log on to our website for more details
t: 07858 116413
e: office@coursesearch4u.co.uk
w: www.coursesearch4u.co.uk

Croner

Croner Training is one of the foremost training organisations in the UK. We design and present public seminars for professionals and executives in business and industry covering employment law, health and safety, finance, accountancy and education. We also deliver in-house training programmes for clients who appreciate our reputation for uncompromising quality and commitment to provide value for money. Our programmes are constantly being updated with new events added regularly, covering every level of training for your organisation, from assistant to board level across a variety of business disciplines.

Croner Training
7th Floor Elizabeth House
York Road
London, SE1 7NQ
t: 0845 082 1170
f: 0845 120 9612
e: services@cronertraining.co.uk
w: www.cronertraining.co.uk

Echelon

Echelon Learning Ltd is a specialist in building and sustaining service brands.

Successful service organisations establish their brand as means of differentiating themselves from their competitors and for attracting the right calibre of people to join them. Both have a direct impact on the bottom line.

From recruitment through induction through an organisational development approach to continuous service improvement, tracked via a composite service index, Echelon’s approach helps organisations design the key criteria to establishing and sustaining a successful brand. Echelon’s past initiatives have won 4 National Training Awards for our clients. Our current projects include helping London & Continental Rail differentiate the type of service the new stations at St Pancras and Ebbsfleet will be offering. Track the success of this project when the stations go live in November 2007.

If you would like to discuss your service branding requirements further, please contact us at

t: +44 (0)20 8568 1500
e: davidhill@echelonlearning.co.uk
w: www.echelonlearning.co.uk

Hawksmere

As a market leader in the training, seminars and conferences arena we have one simple aim – that every delegate leaves each course better equipped with the latest knowledge, skills and techniques to make a marked difference back in the workplace. We have over 25 years experience in the training and conference industry, with over 20,000 customers buying from us every year. We are recognised Investors in People with a real commitment to our customers. That is why we consistently have the highest customer feedback ratings in the industry and over 97% of our customers are happy to recommend us to their friends and colleagues.

Hawksmere
7th Floor Elizabeth House
York Road
London SE1 7NQ
t: 0845 120 9602
f: 0845 120 9612
e:
services@hawksmere.co.uk
w:
www.hawksmere.co.uk

 

Hemsley Fraser

Hemsley Fraser Group Ltd
Founded in 1991 Hemsley Fraser by Iain Fraser Lovett. With a strong UK, European and North American presence and a global network of over 400 professionals, Hemsley Fraser bring a comprehensive range of learning and development capabilities to clients, enabling them to deliver improved business performance.

Today, Hemsley Fraser helps organisations to ‘think beyond learning’ – to open up opportunities for clients to go beyond what they thought was possible, to use learning to create a momentum which embraces change and breakthrough performance as a way of life, for both individuals and organisations.

Hemsley Fraser Group Limited
13 Grosvenor Place
London SW1X 7HH
t: 0870 161 1720
f: 0870 1611735
e: enquiries@hemsleyfraser.co.uk
w: www.hemsleyfraser.co.uk
Contact: Marc Hutchings

JSB Training and Development

At JSB, we help clients achieve their objectives, aspirations and potential by developing the knowledge, skills, behaviours, motivation and attitudes of their people.

Whether we work with you In-company, or you attend a JSB Public Course, Seminar or Conference, we are committed to delivering exceptional learning and development.

In the past 10 years alone, more than 10,000 people, from support staff to business leaders, have attended our public events. Our In-company service remains an invaluable source of learning and development for over 500 organisations in the UK and internationally.

JSB Training and Development,
Dove House,
Arcadia Avenue,
London, N3 2JU
t: 020 8371 7010
w: www.jsbonline.com

London College of Communication Our range of short, daytime courses are for anyone who has an interest in developing their knowledge and skills and then applying what they have learned in the real world. Our industry expert tutors offer training in printing and publishing, media, journalism, marketing, PR, photography and graphic design software to name a few subject areas. So, whatever field of communication you’re in, you should find a course that is relevant to you.

We can also tailor training to clients specific needs either at their own premises or at the LCC.

Contact: Professional Training Courses
London College of Communication
t: 020 7514 2105
e: shortcourses@lcc.arts.ac.uk
w: www.lcc.arts.ac.uk/training

MDA Training

MDA Training is a provider of tailored training services, operating across a diverse range of industries, offering an innovative and fresh approach to our clients’ specific training needs.

For over 20 years, MDA Training has successfully designed and delivered training programmes for some of the world's leading organisations.  Our clients include financial institutions, professional firms and multinational corporates.

With a constantly growing service portfolio, we can meet all your training needs - from bespoke courses to experiential simulations, workshops to interactive DVDs.

Interested in finding out more?  Call us on 020 7233 9393 or visit www.mdatraining.com and browse our insightful client case studies to see how we’ve helped so many of our clients.

MDA TrainingGillingham House38-44 Gillingham StreetLondon

SW1V 1HU

t: 020 7233 9393

e: ohussein@mdatraining.com

w: www.mdatraining.com

Contact name: Oz Hussein
On Track International

OnTrack International is the leading learning, development and performance consultancy dedicated to optimising the effectiveness of people. We specialise in designing and running in-company training and development programmes, which radically transform the performance of individuals, teams and organisations. Since 1988 we have been working with organisations across the world, helping them to liberate the full potential of their people and achieve permanent behavioural change. OnTrack's business development solutions fall under the following performance improvement centres: Leadership & Strategic Thinking – Management & Team Development – Financial & Commercial Awareness – Project Management & Planning – Personal & Interpersonal Development – Customer Service & Sales Development.

OnTrack International
Suite 2
The Stables
Cannons Mill Lane
Bishop’s Stortford
Herts CM23 2BN
t: 01279 652255
f: 01279 755839
e:
info@ontrackinternational.com
w:
www.ontrackinternational.com

Penna Our approach to career transition responds to the constantly changing world of work. We build on 30 years of experience but we go far beyond a traditional, standardised approach. We offer a flexible, individually tailored service that helps people identify, select and then perform within their chosen career path.

Penna’s range of in-depth expertise spans the entire employment lifecycle and includes Resourcing, Recruitment Communications, Interim Executive, HR Consulting, Leadership Services and Career Transition.

Penna Career Transition,
55 Gracechurch Street, London EC3V 0EE
t: +44(0)20 7933 8333
f: +44(0)20 7933 8334
e: corporate@penna.com
w: www.penna.com

Pivotal Performance

It takes more than a training course to provide real and lasting value. The Pivotal Way is one which goes beyond simply delivering a series of training courses. Pivotal like to work with customers who want to see a sustained improvement in the health, safety and leadership performance of their people and their organisation. Pivotal Performance is uniquely placed to offer both high quality professional health, safety and environmental or formal training qualifications as well as opportunities for you or your staff to develop their leadership and personal skills.

For further information please call 01536 533233 or visit www.pivotal-performance.com

PMA Media Training

PMA MEDIA TRAINING

Inspiration, creativity and a life skill... that's what PMA Media Training delivers to you and your staff.

Our small group approach with individual attention ensures you learn fast.

We specialise in words:
written, spoken, broadcast and podcast...
and pictures:
design, photography, video and presentations

Attention span for the digital age is measured in micro-seconds. Your corporate and internal communications need to shine through the fog of multimedia bombardment. You can trust PMA's top tutors to teach how to make that all-important impact.

For information about how we can help you with public or bespoke workshops, wherever you are located, please call Mel or Vicky on 020 7278 0606 or email training@pma-group.com to receive our 2008 course directory.

London Training Centre:
The PMA Centre for Media Excellence
7a Bayham Street
Mornington Crescent
London
NW1 0EY
t: +44 (0)020 7278 0606

Professional Solutions

Professional Solutions is a training and HR consultancy company with over a decade of experience in bringing programmes and HR ROI into organisations.

We enjoy helping our clients whether we are providing a one day solution or researching, designing and implementing a full training and development programme. We have an informal and confidential approach to promote a frank and honest discussion on the challenges and goals you face and how we may support you without wasting your money. Our work has included a wide variety of services from attendance at public seminars through to pragmatic programmes and HR solutions to track and measure current procedures and potential opportunities.

Please visit our website www.prosols.uk.com for further information and a list of our current courses

Contact Details:-
Francis Mac Aonghus, Operations Director
Professional Solutions
The Dutch House
307-308 High Holborn
London WC1V 7LL
t: 020 7242 6627
f: 020 7242 6629
e: info@prosols.uk.com
w: www.prosols.uk.com

PTP PTP - Practical Training for Professionals now supplies management, customer care, sales and personal development courses to over 40% of the FTSE 100 as well has hundreds of businesses and organisations in both the private and public sectors. Training is delivered in-house on a 1-2-1 basis and at over 50 UK locations through our wide range of open courses. All PTP courses have been accredited for CPD (Continuous Professional Development) by The Law Society.

Contact: Marc Holland
Managing Director
PTP Training & Marketing Ltd.
Express House, 147 Loughborough Road
Leicester LE4 5LR
t: 0116 268 0066 (Sales) 0116 268 2888 (Operations)
f: 0116 268 0999
e:
marc@ptp.co.uk
w: www.ptp.co.uk

RADA As part of the Royal Academy of Dramatic Art, RADA in Business offers training in the skills required for effective communication. Our trainers teach some of the same techniques used by an actor in a performance ensuring that you communicate with confidence when making a presentation, attending meetings, speaking in public or being interviewed by the press. Training can be delivered by attending one of our public courses, holding an in-house course tailored to your requirements or one-to-one training.

Contact details: Andrew Lewis Account Manager
RADA Enterprises Ltd
26 Bloomsbury Street
London WC1B 3QJ
t: 0207 631 4164
f: 0207 580 4178
e:
andrew@radaenterprises.org
w: www.radaenterprises.org

Realworld Consulting At Realworld Consulting Ltd, we believe that strong management and leadership at all levels of the business is the key to delivering sustainable business results. Our aim is to help you maximise the capability, performance and potential of your people by strengthening the quality of your leaders, managers, supervisors and teams.

Our core services are the design and delivery of bespoke leadership/management/supervisory development programmes and the provision of performance coaching.

We add value by first helping you accurately diagnose the people development issues facing your organisation and then helping you put in place the most appropriate solutions and interventions.

Our consultants and coaches have a background in corporate HR, Learning and Development and line management at senior levels and our coaches are accredited through the Oxford School of Coaching and Mentoring.

w: www.rworld.co.uk

Reed Training Reed Training is the UK’s leading provider of open courses and In-Company training, supplying flexible, innovative solutions that deliver tangible business benefits. Open courses: a portfolio of over 170 open courses delivered at locations UK-wide provides convenient access to high quality individual learning. In-Company solutions: bespoke events enabling the fulfilment of virtually any development requirement at a time and location of your choice. Professional Qualifications: Reed Business School provides award winning qualifications supported by short courses endorsed for CPD.

Reed Training 6th Floor, Kiln House, 210 New Kings Road, London. SW6 4NZ
t: 0800 132 448 f: 0800 435 314
e:
training@reed.co.uk
w: www.reedtraining.co.uk

SHL The SHL Training Academy

From Level A and B to more complex management skills, the SHL Training Academy can make you more and more valuable to your organisation. It can enhance your career prospects and make your job more rewarding, both mentally and financially. Training with SHL in 2007 could open doors you thought were closed and put you in control.

For training that sets you up for life call 0870 070 8000 or visit www.shl.com/training

Simon & Simon SIMON & SIMON is one of the UK’s best known language training companies, delivering courses in more than 20 languages to thousands of professionals in the UK and overseas. Our clients come from every major industry sector, and our language trainers boast an average of 15 years’ experience – a hallmark of our reputation. We also offer a full range of other services including Translation, Interpreting, and highly specialised Presentation & Writing Skills Courses for non-native speakers.

SIMON & SIMON International Ltd
14 Denbigh Street
London SW1V 2ER
t: 020 7821 0999
f: 020 7828 1483
e:
info@simonandsimon.co.uk
w:
www.simonandsimon.co.uk

Summit Training "My own, very high expectations of Summit have been exceeded. Summit is unique in its approach and a refreshing change from many other training companies who shy away from remaining accountable" Operations Director, Customer Relations & Direct, Bradford & Bingley plc

Trusted partner to organisations that demand real results from their investment in training, Summit delivers innovative, result-focused programmes worldwide. Visit our comprehensive web site to find out how your organisation can benefit from our support.

t:01422 258 659
e: Info@SummitTraining.co.uk
w: www.SummitTraining.co.uk
 

TMS Development International

TMS Development International provides the knowledge, models, tools and support to enable organisations worldwide to release energy and potential from individuals, and create high performing teams.

At the core of our suite of Profiles is the Margerison-McCann Team Management Profile, a rigorously researched psychometric tool used for over 20 years for management, leadership and team performance development.

Written in positive straightforward language, it is easy to use and share, and brings a complete overview of how people are working together to get the right results faster.

128 Holgate Road,
York YO24 4FL
t: 01904 641640
f: 01904 640076
e: enquiry@tmsdi.com
w: www.tmsdi.com

Triangle

Triangle Partnership is focused to help you acquire and retain the vital human capital you need to achieve your strategic goals. These key individuals, recognised talent in their specific fields, represent crucial investments for the development and future of your company. Triangle has a track record of success in finding the right HR candidates for its clients. This success reflects our skills, commitment and creative insight attuned to our clients' culture and core recruitment requirements. We deliver an individually tailored recruitment programme to provide...

  • A comprehensive assessment of each assignment..
  • A genuinely personal service.
  • A thorough and highly professional and broad based recruitment process clearly communicated.
  • Iinformed research and evaluation on short-listed candidates.
  • A very high rate of successfully completed assignments.

Visit http://www.trianglepartners.co.uk/ for more information.

Triangle Partnership Limited
6 Lloyds Avenue
London EC3N 3AX
t:020 7264 1020
e:cwalsh@trianglepartners.co.uk